Answers on plans, AI and privacy

WhatsApp, Instagram, Facebook Messenger, Telegram, X, email, and the chat widget on your own website.

For professional use, yes — and we walk you through registration and verification step by step.

Conversations that arrive after you connect flow into Qhub. Earlier history stays in the original app.

Conversations that arrive after connecting appear in Qhub, while earlier ones stay on their original platforms.

No. You decide which conversations and departments each agent can reach.

Distribution rules can follow departments, working hours and how many conversations each agent is handling. Reassignment is possible manually at any time.

The customer can receive an automatic reply, and the conversation waits for the team until working hours start.

Yes. Conversations stay saved and can be reached through search and the customer's history.

Upload files or write question-and-answer pairs into the knowledge base. It can also learn from your past conversations.

It hands the conversation to a human with a summary, instead of guessing.

Yes — entirely, or on specific channels, or you can have it suggest a reply that an agent approves before sending.

Yes. It relies on the information you provide about your products, services and policies when handling customer questions.

Yes. It supports several languages and can handle more than one language within the same conversation.

When the answer is not clear, the conversation is handed to the right agent instead of offering an uncertain reply.

You can set your business information, the reply style, and the topics the assistant handles.

Yes. The assistant can suggest the reply for an agent to review and approve before it is sent.

Yes. It handles the questions asked most outside working hours, and cases that need your team reach them once they are available.

Yes. Voice messages are turned into text, easier to read and act on.

Yes. When human help is needed, the conversation moves to the right agent while keeping its full context.

Yes. Your team can follow and manage conversations from phone and computer.

Yes. You can follow agent performance through conversation data, reply times and ratings.

Yes. Access permissions can be set by role and by department.

The conversation stays in the queue until the right agent becomes available.

Yes, at any time, keeping its full context and its notes.

You can segment the audience by tags, earlier engagement and the customer data you have.

Yes. Campaign data is shown clearly, so you can follow sending, delivery, opens and replies.

Replies appear in the inbox, along with the campaign they came from.

Yes. You can build exclusion lists for anyone who does not want to receive future campaigns.

Yes. You can send the campaign to a small group first, before releasing it to the whole audience.

Yes. A campaign can be stopped mid-send whenever you need to.

Yes. Data and reports can be exported according to the plan you are on.

Yes. You can compare performance between two weeks or two months to see how the results changed.

Yes. The data updates as conversations arrive and the performance metrics change.

Yes. You can follow performance metrics for each agent, according to the permissions available.

That depends on permissions: the level of access to reports can be set according to each agent's role.

Conversations arrive straight in the inbox inside Qhub.

Yes. The chat's look can be adjusted to match your brand.

Yes. You can see the context of the visitor's session and the information available about them.

Yes. Conversations can be routed according to your team settings and transferred to the right agent.

Yes. The conversation history is shown to the agent, so they can pick up from the same point.

Yes. Conversations from the connected channels appear in a single inbox.

Yes. The source of each conversation is clearly shown inside the inbox.

Yes. The available channels can be connected within the same Qhub account.

Yes. Conversations can be routed by department and by your team's settings.

New conversations from that channel stop once it is disconnected, while earlier conversations stay saved in the system.

Yes. Connected conversations stay saved and can be revisited through the inbox.

Any time. Upgrades take effect immediately; downgrades start from the next billing cycle.

We warn you before you reach it, and we never cut off your service abruptly. Upgrade, or wait for the cycle to renew.

Listed prices are before tax; it's calculated for your country at checkout.

Credit cards, mada, and bank transfer for annual plans.

No. Your account data serves your account only, and is never shared with other customers.

Nobody, unless you open a support request and grant access — and every access is logged.

Yes. You can request deletion of your account and its data at any time.

Usually under two hours during working hours, and Business and Enterprise plans get priority.

Yes — a training session for your team, a library of walkthroughs, and a dedicated account manager on Enterprise.