- Visitors leave the site without reaching your team
- Hard to know what visitors are asking about
- Website chats scattered away from other conversations
- Slow answers while the visitor is still browsing
- Missing the chance to talk at the right moment
Live Chat
Talk directly with your website visitors
Give your website visitors an easy way to reach your team, with the conversations landing straight in the inbox so you can follow and answer them from one place.
- Live chat inside your own website
- Conversations arrive in the shared inbox
- Visitor details and the context of the conversation
The difference
Live chat instead of waiting for the customer
- A direct way to talk inside your website
- Conversations arrive in the shared inbox
- The conversation details sit in front of the agent
- The conversation routed to the right agent
- Follow the conversation from the first message until it closes
Inside the screen
From a website visit to a live conversation
The chat window appears to visitors while they browse, and the messages reach your team directly. Tap any step to jump to it.
Live demo
The widget, its colours and its behaviour
This screen actually works — clickable exactly like the one inside an account.
LiveCustomise the widget and watch it change
Live editingWidget colour
Change the colour, the name and the greeting — the widget updates instantly, and this is exactly what a visitor sees.
Every conversation detail in front of the agent
The context of the conversation and the visitor's information are shown to the agent, making the question easy to understand and answer — including the page the conversation started from.
- Automatic welcome message
- Rules per page
- Quick questions ready to tap
- Collect an email before the chat starts
Reachable even outside working hours
When the team is not available, the visitor can leave their message, and the conversation stays saved until an agent can follow it.
- Instant smart replies after hours
- Contact details form
- Notify the visitor when a reply arrives
- Continue the conversation on WhatsApp
More details
Tools that help you talk with your website visitors
Customise how the chat looks
Adjust the appearance of the chat window to match your brand.
A welcome message
Show the visitor a welcome message when the chat window opens.
Start the chat from specific pages
Show the chat in a way that suits the pages your customers visit.
Visitor information
Get the information available about the visitor and the context of their enquiry.
Transfer to the right agent
The conversation moves to the right agent according to your team settings.
Follow every conversation
All conversations stay in the inbox, ready to be followed and answered.
FAQ
Questions about Chat Widget
Yes. The chat window can be added to your site so it is available to visitors while they browse.
Conversations arrive straight in the inbox inside Qhub.
Yes. The chat's look can be adjusted to match your brand.
Yes. You can see the context of the visitor's session and the information available about them.
The visitor can leave their message, and the conversation stays saved until an agent can follow it.
Yes. Conversations can be routed according to your team settings and transferred to the right agent.
Yes. The conversation history is shown to the agent, so they can pick up from the same point.
Setup takes under 10 minutes
Start the free Qhub trial
Try Qhub free for 7 days and watch how much faster you reply — and how much happier your customers are.
- No credit card
- Cancel any time
- Support 24/7