- Conversations spread across several channels
- Constantly switching between accounts and platforms
- Hard to follow all the conversations
- Answering the same customer in more than one place
- Hard to tell which channel a conversation came from
Channels & Integrations
Every communication channel in one place
Connect the channels your business uses to Qhub, so every conversation reaches a single inbox your team can follow easily.
- Connect your communication channels from one place
- Gather conversations in a unified inbox
- Keep the context of every conversation
The difference
Several channels, one experience
- Conversations gathered in a single inbox
- Reach every channel from one place
- The source of every conversation is clear
- Conversations distributed across the team
- Follow the customer with the full conversation context
Inside the screen
From connecting to managing conversations
Once the channels are connected, conversations appear in one place with the source of each one shown. Tap any step to jump to it.
Live demo
The connection steps for each channel
This screen actually works — clickable exactly like the one inside an account.
LiveIntegrations and how they connect
13 ready integrationsTap any platform to open its panel with the connection steps and what you get afterwards.
The customer's context stays clear
Whatever channel the customer started on, the conversation details, its history and their information stay clear in front of the agent, and it can be transferred and followed from the same point.
- The source of every conversation is visible to the agent
- The customer's conversation history in one place
- Internal notes on the conversation
- Transfer a conversation with its full context
Easier connecting, clearer management
Connected channels can be managed and their status followed from one place, adding new channels or changing or disabling their settings when needed.
- Add a new channel and manage it
- Follow the status of every connected channel
- An API and webhooks for other systems
- Disable or disconnect a channel when needed
More details
Tools that help you manage your channels
A unified inbox
Conversations from the connected channels gathered in one place.
See where a conversation came from
The channel each conversation started on is clearly shown.
Connect more than one channel
More than one communication channel can be connected within the same account.
Conversation routing
Conversations routed to agents and departments according to your team settings.
A unified customer record
Reach the conversation history and the information tied to the customer.
Channel management
Add connected channels and manage their settings from one place.
FAQ
Questions about Channels & Integrations
The channels Qhub supports can be connected and managed through the unified inbox.
Yes. Conversations from the connected channels appear in a single inbox.
Yes. The source of each conversation is clearly shown inside the inbox.
Yes. The available channels can be connected within the same Qhub account.
Yes. Conversations can be routed by department and by your team's settings.
New conversations from that channel stop once it is disconnected, while earlier conversations stay saved in the system.
Yes. Connected conversations stay saved and can be revisited through the inbox.
Setup takes under 10 minutes
Start the free Qhub trial
Try Qhub free for 7 days and watch how much faster you reply — and how much happier your customers are.
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